The purpose of this blog post is to shine a light on current collection practices in the Village of Brookfield and urge policy reform which would make friendlier ties and better living for all in the community. This post is about one person, but the scenareo plays out over and over every day for many who live in town.
In September of 2012 we woke up to find a boot on my husband’s car. We were both stunned because my husband had been making payments to Armor Systems, who collects on the parking ticket accounts for the Village of Brookfield. My first call was to the Brookfield Police Department where I spoke with Caroline Pogwizd, who claimed they had not received any payments. I then called Armor Systems and it turned out they had received payments from my husband, but at some point had transposed some numbers on his credit card and the payments had stopped for a couple of months. Once we figured out where the hiccup was, we fixed it but both Ms. Pogwizd and the Brookfield Chief of Police, Steve Stelter, insisted that he would not honor the payment arrangement. When I called him at that time, my intent was to say, “Hey, we’re making payments, we’re trying to take care of this.” but what happened was that he berated me, insulted my integrity, and painted us to sound like deadbeats.